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xjhawk1964
03-20-2013, 11:55 AM
Is it just me....or do they never deliver on what they say they are going to?

07JeepXK
03-20-2013, 12:08 PM
Let me guess. You ordered it and still haven't received it

xjhawk1964
03-20-2013, 12:19 PM
It isn't so much that as it is you call...because you can't get answers from 4wheel parts.
Superlift says that they are waiting on a part that will be here Wednesday (perfect day...too late in the week to do anything about when it isn't there Friday). You don't hear from them like they told you that you would. You call them Monday...now it is a completely different part...and is even a part that they told you last week they had ready to ship.
Oh...that other part will be here Wednesday and ship out immediately.

I expected a delay. I just ask for honesty and follow up.

TrialByFire
03-21-2013, 06:37 AM
It took me three calls to SL before they actually shipped the replacement front crossmember they said was in stock. I think they're just super-disorganized.

xjhawk1964
03-26-2013, 08:20 AM
Just got off the phone with 4Wheelparts. Still no complete kit.
Superlift now says that they got the shocks, but there are some bushings that they are waiting for. Last week, the shocks were the only thing holding me up.

How do these clowns stay in business?

Matt
03-26-2013, 08:23 AM
Unfortunately they're the only ones who make a full suspension lift for us. I sent inquiries out to Rough Country, Rancho, and a few others asking if they'd develop a lift for the xk/wk. RC mentioned interest but had no planned start date.

07JeepXK
03-26-2013, 08:33 AM
So it looks like if you want a superlift you need to order it like 6 months before you plan to do the install

xjhawk1964
03-26-2013, 08:38 AM
You know, I am in retail.
Either 4Wheelparts or Superlift is full of crap. My guy at 4wheel parts had me on hold for a bit. He came back, said that Marty at SL told him they are waiting on some bushings.
I called Sl, got ahold of Marty. He said that he never spoke to anyone about a 4" Commander lift. He said, I talk to a lot of people. It had been 15 minutes.
I can deal with a lot of things...being lied to isn't one of them.
I just can't tell who is doing the lying. My gut says Marty.

06JeepXKHEMI
03-26-2013, 09:08 AM
Why doesnt anyone order thru Jon?!? He said he has the complete SL in the warehouse ready to go... Side note, I agree man nothing worse than getting lied to, just be straight up tell me 4 months if thats the case

Matt
03-26-2013, 09:10 AM
True! Mark just got his kit from Jon delivered yesterday. He's gonna inventory it and hopefully have it installed soon :)

xjhawk1964
03-26-2013, 09:32 AM
True! Mark just got his kit from Jon delivered yesterday. He's gonna inventory it and hopefully have it installed soon :)

Jon who?
I will order it from ANYONE who can deliver!

07JeepXK
03-26-2013, 09:58 AM
The owner of this forum

Matt
03-26-2013, 10:00 AM
Thesteelarmadillo.com
Jon is the owner who also owns this forum (knappster). He started thesteelarmadillo.com to fill the void of aftermarket xk/wk support.

lekmedm
03-26-2013, 10:07 AM
True! Mark just got his kit from Jon delivered yesterday. He's gonna inventory it and hopefully have it installed soon :)

Yep... This lovely box on a pallet came in yesterday, roughly 2 weeks after placing my order:

1873

Actually, the biggest problem was the shipping company. When I finally got a call from them, they claimed it was the third message they were leaving. Not so!

I'll also mention I only ordered the hardware without the EGR module. I figure I can always add that later myself.

Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

xjhawk1964
03-26-2013, 10:11 AM
Yep... This lovely box on a pallet came in yesterday, roughly 2 weeks after placing my order:

1873

Actually, the biggest problem was the shipping company. When I finally got a call from them, they claimed it was the third message they were leaving. Not so!

I'll also mention I only ordered the hardware without the EGR module. I figure I can always add that later myself.

Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

So...YOU are the guy that beat me out when I was trying to get one from Jon!!!!
Congrats man...and my jealousy is overflowing!

Wishing I had just bought another Rubicon now!

lekmedm
03-26-2013, 10:49 AM
So...YOU are the guy that beat me out when I was trying to get one from Jon!!!!
Congrats man...and my jealousy is overflowing!

Wishing I had just bought another Rubicon now!


Me? After I already placed my order, he said there are still 2 kits available. Follow the conversation on The Steel Armadillo's Facebook page.

See if Jon still has any!

xjhawk1964
03-26-2013, 11:09 AM
Me? After I already placed my order, he said there are still 2 kits available. Follow the conversation on The Steel Armadillo's Facebook page.

See if Jon still has any!

Jon told me the 12th that he was out. I sent him a PM here.

LWM
03-26-2013, 12:58 PM
Jon told me the 12th that he was out. I sent him a PM here.

I sold two of the three I had set aside, the third was sold but I was told that they might find another for me if needed. LMK, I cannot promise anything but my luck has been pretty good.

xjhawk1964
03-26-2013, 01:03 PM
If you have one...I WILL TAKE IT!!!

LWM
03-26-2013, 04:09 PM
If you have one...I WILL TAKE IT!!!

No longer in stock, sorry. They will call me when they have more and I will let everyone know.

07JeepXK
03-26-2013, 04:28 PM
Damn looks like your just going to have to wait it out. It will pay off in the end though

lekmedm
03-27-2013, 06:42 PM
I opened some boxes today...

1874

That's a lot of bubble wrap!!! These new knuckles are ridiculously heavy

1875

1876

And the springs and brackets and misc goodies weigh half a ton!

1877

It looks like everything was packed quite nicely. I plan on inventory on Saturday.

Soon!


Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

xjhawk1964
03-28-2013, 10:28 AM
Where is the JEALOUS button?

lekmedm
03-28-2013, 10:46 AM
Where is the JEALOUS button?

You'll get there! Where did you finally order your kit from?

xjhawk1964
03-28-2013, 12:11 PM
Performance lifts.com.

Good peeps!

lekmedm
03-31-2013, 12:51 PM
Looks like I'm missing 2 brackets... booooo....:(

xjhawk1964
04-01-2013, 02:48 PM
Looks like I'm missing 2 brackets... booooo....:(

Crap!!!!

lekmedm
04-02-2013, 11:15 AM
Crap!!!!

A very succinct way of phrasing it. Yes, crap!!! I am missing the track bar relocation bracket and the support bracket for the track bar relocation bracket.

Matt very wisely stated somewhere to make sure you take inventory before you start your project!

Matt
04-02-2013, 11:19 AM
Ive seen it happen too many times... take a vehicle apart and cant finish the job because one or two small pieces are missing. Well worth the time to check everything beforehand!

07JeepXK
04-02-2013, 02:12 PM
Buy an adjustable track bar and those parts won't be needed :0)

xjhawk1964
04-02-2013, 08:48 PM
A very succinct way of phrasing it. Yes, crap!!! I am missing the track bar relocation bracket and the support bracket for the track bar relocation bracket.

Matt very wisely stated somewhere to make sure you take inventory before you start your project!

Knowing how quickly SuperLift takes care of issues......

lekmedm
04-03-2013, 12:09 PM
Wooohoooo....!!! Jon tells me that SuperLift is shipping the parts out today!!! Fingers crossed!

1USMC
04-03-2013, 12:32 PM
Congrats !!!!!

xjhawk1964
04-04-2013, 11:32 AM
I believe Jon...SuperLift, not so much.
Hope so though!

xjhawk1964
04-04-2013, 02:51 PM
My lift made it! Yeah!!!

Inventory shows numerous hardware and a few hard parts missing. Boooo!!!

Called Marty at SL...he says he is shipping out a box that should have been inside my 5150 box. We shall see.

Lekmedm....was there a hardware box inside your 5150 box?

07JeepXK
04-04-2013, 02:54 PM
I'm confused as to why these guys can't get it right and send a complete kit.

Matt
04-04-2013, 02:57 PM
The kit I put on my silverado has all the brackets, but they completely screwed up the hardware. They had the hardware "bags", but the nuts/bolts in the bag were missing or wrong.

xjhawk1964
04-04-2013, 03:00 PM
I'm confused as to why these guys can't get it right and send a complete kit.

Well, they always start by blaming whoever you got the kit from.

I can tell, as most can, if a box has been previously opened. No extar staple holes, factory taped edges. It is on them. I don't hold out much hope that SL gets me my parts in any timely fashion.

LWM
04-04-2013, 04:40 PM
Well, they always start by blaming whoever you got the kit from.

I can tell, as most can, if a box has been previously opened. No extar staple holes, factory taped edges. It is on them. I don't hold out much hope that SL gets me my parts in any timely fashion.

And most dealers like me have the item drop shipped directly from Superlift or a large distribution warehouse so missing parts really are the responsibility of the manufactures poor quality control.

lekmedm
04-04-2013, 06:42 PM
My lift made it! Yeah!!!

Inventory shows numerous hardware and a few hard parts missing. Boooo!!!

Called Marty at SL...he says he is shipping out a box that should have been inside my 5150 box. We shall see.

Lekmedm....was there a hardware box inside your 5150 box?


Ummm.... No. All the hardware bags were just loose in the 5150 box, but all originally packaged. But when I inventoried I didn't check each and every bolt. I think I know what I'll be doing tomorrow afternoon!

BTW, I received my EGR module this week. I didn't realize that the harness is specific to certain model years. There are 2 different harnesses. I got lucky and received the right one for my 2007. Check yours!

stites-xk
04-04-2013, 07:30 PM
I had the same problem with Super lift over 2 years ago!

Sent from my DROID RAZR using Tapatalk 2

06JeepXKHEMI
04-05-2013, 05:20 AM
I think someone needs to take those brackets and remanufacture them and forget SL! The brackets Can't be that hard to figure out How to make for those who are mechanically inclined or are good with Fab work

Sent from my SGH-T999 using Tapatalk 2

JustinS
04-05-2013, 06:29 AM
Patent/copyright issues probably.

06JeepXKHEMI
04-05-2013, 06:38 AM
So nobody can ever make drop down brackets!? Seems a bit absurd to me that no one can essentially make the same kit.. Many of us would just want the brackets and spindles..

xjhawk1964
04-05-2013, 08:06 AM
Ummm.... No. All the hardware bags were just loose in the 5150 box, but all originally packaged. But when I inventoried I didn't check each and every bolt. I think I know what I'll be doing tomorrow afternoon!

BTW, I received my EGR module this week. I didn't realize that the harness is specific to certain model years. There are 2 different harnesses. I got lucky and received the right one for my 2007. Check yours!

Yeah, the guys at performancelifts.com told me that, as well as my 4wheel parts guy. I saw your year was good for the EGR that I had come in!

pjmjr508
04-05-2013, 01:31 PM
I was talking to my fab guy lastnight about this & he had expressed interest in make complete inclusive 4" to 6" lift for the XK/WK platform. So this will be discussed more.

LWM
04-05-2013, 03:27 PM
I was talking to my fab guy lastnight about this & he had expressed interest in make complete inclusive 4" to 6" lift for the XK/WK platform. So this will be discussed more.

Count me in if you need a vendor :)

JustinS
04-05-2013, 04:00 PM
So nobody can ever make drop down brackets!? Seems a bit absurd to me that no one can essentially make the same kit.. Many of us would just want the brackets and spindles..

No I wasn't saying that, I was saying that someone couldn't reverse-engineer or directly copy a SL kit to make another version. Had that happen on headers for a car platform I used to own...originator won a lawsuit due to the direct copying of their product.

pjmjr508
04-05-2013, 04:08 PM
Count me in if you need a vendor :)

Jon that was a given :)

06JeepXKHEMI
04-06-2013, 06:25 AM
That'd be sweet man if he could do something like that.. the spindles are probably the hardest to do I'd have to imagine, but either way depending on cost I'd be in

Sent from my SGH-T999 using Tapatalk 2

lekmedm
04-11-2013, 06:12 PM
Looks like I'm missing 2 brackets... booooo....:(


Brackets are here!!!!!!!!!!!!!!!!!! :):):)

Matt
04-11-2013, 06:33 PM
^^I'm swinging by the shop tomorrow to pick up a mtb that needs fixin up. Want me to pass along any info to Tim?

lekmedm
04-11-2013, 07:14 PM
Well, I was planning on calling Tim tomorrow morning to check on his availability to finally get this work done. If you're swinging by in the morning, you can let him know I'll be calling!

I hope the shop is still available.

Matt
04-11-2013, 07:29 PM
10-4

Probably won't get there till late morning / early afternoon depending how my kids are acting in the AM. But not a big deal either way

LWM
04-11-2013, 08:27 PM
Glad the parts arrived!

lekmedm
04-16-2013, 07:43 AM
Rats... The guys who are going to install my lift don't have any time this month. Everything's up in the air, and I'm going to start getting impatient.

It's like that dish of steaming, fresh-baked cookies that you're not allowed to eat until they cool off. All those steaming brackets 'n stuff.... mmmmmm..... :rolleyes:

07JeepXK
04-16-2013, 08:02 AM
Come to NY ill install it for you.

lekmedm
04-16-2013, 09:54 AM
Holy cow!!! You're 5.5h away! Tempting offer, but I'm sure the wife won't let me. :(

07JeepXK
04-16-2013, 11:13 AM
For free install 5.5 hours away isn't bad lol