Computer not working, need help!

[LWM]

Okay I was doing a scan and it was taking forever so I hit the escape key like it said to stop the scan and restart the computer...

Now my computer starts normally and loads all the images on the screen but NOTHING happens when I click on ANYTHING.

I have rebooted, rebooted in safe mod & tried to run a virus check from a thumb drive but no PROGRAMS will run, what can I try next?

[Sal-XK]

If you have your disc you can try a windows repair. What type of scan were you running?

[LWM]

If you have your disc you can try a windows repair. What type of scan were you running?

I was running what I thought was a windows scan, I think it was a worm.

What disk do I need? wont my windows 7 reset and lose all files but not kill the worm?

[Sal-XK]

If you opened a worm I can't help not threw the forum anyway. You can try a window repair by putting the windows install disk in and booting that up you shouldn't loose your files doing that. Some computers have a restore option putting it back to the way it came from the factory but you loose your files going that route I've had to do that to my kids computer twice that's why I have everything backed up to a hard drive.

[LWM]

If you opened a worm I can't help not threw the forum anyway. You can try a window repair by putting the windows install disk in and booting that up you shouldn't loose your files doing that. Some computers have a restore option putting it back to the way it came from the factory but you loose your files going that route I've had to do that to my kids computer twice that's why I have everything backed up to a hard drive.

Perfect, I tried that and I am now doing a scan to find and kill the worm. You were a big help and maybe by dinner I can get off my laptop and get back on the main computer.

[Sal-XK]

Cool glad it worked.