Well said all around.

... except that several of these last posts are biz-specific and thus should have been made by Steel Armadillo and not Knappster, right?

Seriously, I applaud your effort to keep these two aspects separate. It'll be hard to keep consistent with it, but it's a good thing to do.

Nutserts are definitely solid if you install them right. We used them for a long time at 4xGuard for installing the Side Guards. I actually still have several still in my XK from when I had an old set of WK Side Guards installed prior to designing the XK ones -- once installed they're remarkably hard to take out, so I just left them in and put the new Side Guards over the top of 'em!