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Thread: Flash Pack questions

  1. #11
    Lifetime Member Getting Dirty Sal-XK's Avatar
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    Quote Originally Posted by superacerc View Post
    I thought mine did the initial update yesterday but apparently it didn't. I can't get this thing to update at all. It's useless right now and pissin me off. What happens when it updates properly? Mine update program just says error 5 on uploading the EEprom file whenever I connect it. Occasionally it will say that it connected but to check back later for updates.
    Mine just said currently up to date. I would search that code on there forum and see what it is. I'm sure Scott will be in here tomorrow hopefully.

  2. #12
    Lifetime Member Getting Dirty Sal-XK's Avatar
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    From what I can find its a connection error with the firewall or web browser

  3. #13
    Senior Member Getting Dirty superacerc's Avatar
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    I've tried it with the firewall off and on 3 different connections from three seperate sources. I'd like to set it on fire and drive over it about now.

    And to make matters worse i've written tech support 3 seperate times and have never received a reply or confirmation.
    Last edited by superacerc; 02-21-2012 at 09:22 PM.
    2007 Commander 4.7L, QTII, OEM Towing Option, tow hooks, 2"OME + 1/4" rusty's leveling spacer, Bilstein 5150 Rear Shks, Rear sway bar removed, 4xguard front skid, Offroad Unlimited Defender Roof Rack, Hella 500FF lights, 265/70/R17 BFG KM2 M/Ts 1.5" Rough Country Wheel Spacers
    http://www.theultimatejeep.com/showt...acerc-s-Garage

  4. #14
    Lifetime Member Getting Dirty pjmjr508's Avatar
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    I had some issues when I tried to update it before, sent scott a pm & it got taken care of for me.
    PJMJR508
    (Happy Jeep)

  5. #15
    Supporting Vendor Looking for Dirt Scott@Superchips's Avatar
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    Sorry for taking so long to get to this thread.

    The PIDs read by our Advanced Data Acquisition software are coming directly from the PCM and TCM. So if the trans temp data is not provided through either of those computers then we are unable to offer a viewable option for that info.

    That being said, if you are seeing an option for that feature and nothing is just coming up I would suggest that you give customer service a call at 888-227-2447 to verify that the feature is functioning correctly.

    Scott

  6. #16
    Lifetime Member Getting Dirty Sal-XK's Avatar
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    Quote Originally Posted by Scott@Superchips View Post
    Sorry for taking so long to get to this thread.

    The PIDs read by our Advanced Data Acquisition software are coming directly from the PCM and TCM. So if the trans temp data is not provided through either of those computers then we are unable to offer a viewable option for that info.

    That being said, if you are seeing an option for that feature and nothing is just coming up I would suggest that you give customer service a call at 888-227-2447 to verify that the feature is functioning correctly.

    Scott
    We see the option and the display pops up but no data shows up.

  7. #17
    Lifetime Member Getting Dirty Sal-XK's Avatar
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    Quote Originally Posted by hoaxci5 View Post
    I just updated mine also and verified it still didn't work. I just sent them an email, I imagine since they are east coast I won't hear anything until tomorrow though, I'll update when I know more.
    I only found one spot that list the trans option so hopefully you find something out today.

  8. #18
    Supporting Vendor Looking for Dirt Scott@Superchips's Avatar
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    I am aware of some vehicles that actually show the data but there are several that do not. Customer service can verify your files and better determine if the function is having issues or not.

    Scott


    Quote Originally Posted by Sal-XK View Post
    I only found one spot that list the trans option so hopefully you find something out today.

  9. #19
    Senior Member Getting Dirty hoaxci5's Avatar
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    I sent an email yesterday, should I just call instead? Or just wait it out?

  10. #20
    Supporting Vendor Looking for Dirt Scott@Superchips's Avatar
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    I would place a call in if you have the time. I have been told that on occasion some emails are caught by our spam filters and never make it to customer service.

    Scott


    Quote Originally Posted by hoaxci5 View Post
    I sent an email yesterday, should I just call instead? Or just wait it out?

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