Wasn't there a movie called “The never ending story “ ?
I think it was about a Defender roof rack.. ya ya that’s it !!!
Called 4 Wheel Parts today, for an update….they said they would check with the manufacture on the status of my Defender roof rack.. after a long wait they said the new racks did not meet quality control and was not shipped to the USA.. ???
I had been told previously they had been already shipped .
So now the mid to the end of summer for the next expected delivery date. Again…???
Called ORU.. this time I was told they had them in stock and could be sent out tomorrow ???
Called back to 4WP’s , the operator said the only order they have for me is with Smittybilt ????
Gave them my parts #ORU45505 & ORUDS24-6 , from last Feb 2012.. she said the part #’s were recently changed to S/B45505 & S/BDS24-6 . A Smittybilt part number ????
Called Smittybilt, at least I got the same story from them about the status of the racks.. ...
So I now have a supervisor from 4WP’s working with me .. I know a little late… He said that 4WP’s relationship had soured and they did not like working with ORU and stopped using them,( OK what about the sister company stuff ?) or using them for some of their products ( the defender roof rack). He said the SB Defender roof rack should even be better… ?...
The supervisor said he would check on the exact status of this order and get back to me very soon.
If I trusted ( and I don’t) that ORU had a rack in stock..and ordered one from them, my cost would be $240 more than when (if) I get one through 4WP’s.
With the stories I heard about ORU in reference to their rack/ quality/ customer support and now the cost difference, what is a few more months ??
Ouch.. This was to be my last major mod (rack&lights) … I was really wanting to finish her up and take some final photos…
So back to the movie… I guess I’ll be the Guinea pig ( or sucker Lol) for the “ new and possibly improved” Defender Roof rack.
I wonder how many more sequels I will have to make ….. ??
Stayed tuned …. But please don’t hold your breath !!
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Originally Posted by criket
