Quick update here - so I was asked to fill out a survey on the service that was provided to me and let's just say I was less than kind. A few days go by and I get a phone call from none other than the VP of the company asking what they can do to make me happy. He explained the policy that they do not and will not work on spacers and offered to either give me new rubber that was meant for the vehicle (no), or sell me some new wheels with the proper offset at their cost, all switching fees (balance, mount, etc) covered by them.
I am not sure I will take them up on this since I really would like the AEV Pintler rims BUT I was pretty impressed with the fact that they actually pay attention to the surveys. OH Yes, they sponser this site and they were also mentioned in this thread. I am not one to trash a vendor unless I am asked, but am more than happy to give props when due.