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Thread: What do you think of this response to a questionnaire?

  1. #1
    Senior Member Getting Dirty cico7's Avatar
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    Exclamation What do you think of this response to a questionnaire?

    What do you think of this response to a questionnaire?

    Think of efficiency in time usage.

    Don’t waste time with unnecessary emails and thank you notes. They are distracting.
    Do not prompt me when I am starting a task asking if I would like to take part in a survey.
    Make it a question at the end, but not a popup.

    When I do a survey, if I leave an answer blank, I did not intend on answering it.
    If I have to keep going back, I exit the survey.

    The time to complete a task increases three fold prior to the interruption.
    If I can't get something done timely, I move to another carrier.

    All this being said, live chat is great if it works. But answer the question; tell me if I need to call on a more time consuming issue.
    But don’t take 30 seconds to respond. Get in, Get out, and move on.

    If I do call in, don’t waste time telling me to try on line. If I could do it on line, I would not be calling you.

  2. #2
    Lifetime Member Getting Dirty Sal-XK's Avatar
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    I like it I do the same thing if I take a survey and skid a question I did it on purpose. I've just canceled surveys because they tried forcing me to answer a question I didn't feel like responding to. Oh and calling in for get, "did you try online first" No crap, I just like wasting my time calling LOL I usually know more then they do anyway.

  3. #3
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    When someone calls me for a questionnaire I ask them to give me their phone number and I will call them and ask them questions later.
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