That is the way it seemed, I walked over and talked to them and asked about my leaking rear diff, they said bring it over and looked at it.. they did some work on someone elses power steering system too.. now I'm not totally sure but I'm repeating what someone told me about just getting it handled. The whole point being that Jeep Jamboree doesn't want paying customers sidelined because they broke something.. get them back on the trail and having fun so they come back again.