I guess the biggest reason im so pissed is because I called and talked to them directly a few weeks ago when trying to decide which UCA's I wanted to go with. Not once did they mention the UCA's were still in production and the first guy I talked to today never mentioned that either. If you have a product thats not ready to be shipped for a few weeks that should be noted on your website so people are aware. Also make note on your website that your falling behind and it might take 3-5 days to process the order before it even gets shipped out.

On a positive note, Jeepin by Al is on point. I called them prior to ordering and right away there was a message saying that no one is in the office because they were all away for the week at Moab for the Easter Jeep Safari. I ordered their HD UCA's anyways and not even an hour later I received and email saying they were shipped and will be at my door tomorrow. Thats customer service with a smile.