check the connections at the starter.
when you try to start it, does anything happen? any noise? lights dim? etc.
check the connections at the starter.
when you try to start it, does anything happen? any noise? lights dim? etc.
No idea where the connections are to clean them.Originally Posted by Matt
It makes no sound when trying to turn it over at all.
Are you familiar with what a starter looks like? (serious question)
If so, its pretty easy to find... bottom back of the engine. If you're handy with a voltmeter you could have someone try starting it and check for voltage. If you're not getting any power to the starter than its more than likely an ignition switch due to the inconsistent nature of the issue.
Nope, no idea what it looks like and I don't have a voltmeter to check it. I'm gonna head up there to see if it will start then its a trip right to the dealership. I hope it works so I don't have to pay a tow truck $100 to drive it 3 miles.
Ok, another update. I was told its the "Starter to battery to PDC wiring harness". And guess what? It's not covered under warranty!! So not only did I pay over 2k for an extended warranty but now I have to pay $363 for a wiring/electrical problem that they consider a "maintenance issue" because its supposedly not covered. Even more interesting is there was a 2010 Hemi XK sitting right next to mine WITH THE SAME PROBLEM!
With this customer service its not surprising why Chrysler is in the position they are in.
Last edited by DetroitMarauder; 09-26-2011 at 07:39 AM.
since when is wiring a "maintenance" item? I'd forward that complaint up the chain of command and at least get my money back for the price of the extended warranty. that's a bunch if BS right there....
if you can, I'd love to know the part number for that harness.... I wonder what it entails.
That was my question too. Of course they didn't have an answer to that question or the coincidence that there was another XK in for the same problem. So after a "discussion" with the general manager they decided to cover it so all I have to pay for is my $100 deductible which I knew about anyway. I didn't get a part number but I'm hoping it will be on my invoice. I know this seems pretty minor compared to the problems many others have had but its really turning me off from buying another Chrysler product. My wife and I planned on buying a new Grand Cherokee in a couple years but if this what I can expect I'll head over to GM or Ford.
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